Privacy Policy

Effective Date: September 21, 2024

At Sleep Matters, we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.

Information We Collect

  1. Personal Information
    When you visit our site or use our services, we may collect personal information, including but not limited to your name, contact details, and health history. This information might be collected through forms, bookings, or communications.

  2. Non-Personal Information
    We may also gather non-personal information, such as browser type, IP addresses, and website usage patterns, to enhance our website and services.

Use of Information

We use the information we collect for the following purposes:

  • To provide and manage our services and treatments.

  • To communicate with you regarding appointments, inquiries, and other health-related matters.

  • To improve our website and services based on user feedback.

  • To comply with legal obligations and regulations.

Disclosure of Information

We respect your privacy and will not disclose your personal information to third parties without your consent, except in the following circumstances:

  • When required by law or to protect our rights and safety or that of others.

  • To third-party service providers who perform services on our behalf and are bound by confidentiality agreements.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Access and Correction

You have the right to access your personal information held by us and request corrections if it is inaccurate. To do so, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Sleep Matters
Unit 138a, 11 Jessie Street, Te Aro, Wellington, New Zealand
027 240 6688
hello@nzsleepmatters.co.nz

Your privacy is important to us, and we are dedicated to protecting your personal information. Thank you for trusting Sleep Matters with your health needs.